If you do not make a transfer to the specified account numbers within 5 working days after placing your order, your order will be cancelled.
Do you make installments on credit card?
We offer 9 installments to our contracted credit cards. You can see the credit cards we have agreements with below.
VİSA, MASTER CARD.
What can I do if I want to cancel my order?
In order to cancel your order, it will be sufficient to send an e- mail to bilgi@eportatif.com with your order number or use the return request tab on my account page.
Do you have a store where we can see your products?
Fatih mah. one97 st. We have a factory at No:5/D Gaziemir Sarnıç - İzmir where you can examine our products. You can get information about our products in general or you can shop from our factory.
We have a warranty or liability period of 2 years on all our products from the date on your invoice . Your broken or missing parts are delivered with free shipping within 5 working days . Product damage during assembly is not covered by the warranty.
What are your return conditions?
You can return your order unconditionally if you do not break the product or its packaging within 30 days from the day you receive it.
Open the box of the product carefully. Do not tear the transparent packaging outside the parts and do not install it until you decide to use the product, as the return of the installed products is not accepted .
The returned products must be returned with the original parcel .
Returns of installed products are not accepted.
What should I do if my product was damaged in shipping?
Please contact us for your parts damaged in shipping . We will replace the necessary parts as soon as possible.
Unfortunately, we do not have an installation service because our products are easy to install.
Can I install the products myself?
Yes, our products are much easier to install compared to modular furniture on the market. With the help of the installation diagram image in the images in the product advertisements, you can perform the installation in minutes with the help of just one screwdriver or drill.
What should I do if I cannot install the product?
If there is a place you are unsure of or stuck at during the installation phase, you can contact us by sending an e-mail to info@eportatif.com or our WhatsApp Support line at +90 (533) 141 14 45.
Our products are generally produced with electrostatic powder painted and chipboard materials.Therefore, it is highly resistant to water. But it is not suitable for continuous liquid contact.
Folding chaise lounge:Metal skeleton:The fabric is sturdy and durable.110 kg lifting capacity.There are 5 different height settings.Weight : 4 kgBack ..
● It draws attention with its modern design.● Product Size; 5 Shelves: 65x107x29 cm, 4 Shelves: 65x87x29 cm, 3 Shelves: 65x67x29 cm● Metal Pipe: Ø16 a..
● It draws attention with its modern design.● Product Size; 66x9x51 cm● Metal Wire: SAE 1008 Quality● Wire Thickness: 5 mm● Paint: Electrostatic Powde..
Bar ChairOur product comes disassembled, its installation is very simple.Seating part is 18mm chipboard materialMax. lifting capacity 105 kgchair dime..
Kitchen table + 4 chair set:X The metal foot is decorative and sturdy in structure.Table sizes:Width: 110cmDepth: 70 cmHeight: 70cmChair information:T..
● It draws attention with its modern design.● Product Size; 100x100x31.5 cm● Metal Pipe: Ø16 and 0.70 mm DIC 01 Quality● Metal Wire: SAE 1008 Quality●..
Children's Study Table and Chair Game Activity Activity Table Wood A table and chair set where you can work with your children.Material: 12 mm 1st Qua..
Foldable sunbed:Metal skeleton:The fabric is of solid durable structure.Max load is 110 kg.4 different height settings are available.Weight : 6kgTotal..
Foldable Table:Table technical information:it measures 90 cm * 90 cm square.Its height from the ground is 72 cm.It has electrostatically painted Metal..
Study Table Children's Activity Game Activity Table Çam A table and chair set where you can do activities with your children.Material: 12 mm 1st Quali..
Foldable bar chair:Seat height: 70cmBack height: 100cmSeat and backrest area is made of fiberboard.Skeleton part is a metal profile.Carrying capacity ..